Software complex X.5
Remote monitoring and network device management based on the RS.Core platform
Real-time
control
The X5 software complex tracks the operation of all connected devices, providing the ability to view their status, diagnose problems, send notifications about malfunctions, and remotely manage the recovery process. The data is updated every second, and event history is also available. The solution is developed by the company itself.
This version offers enhanced security, expanded functionality, and integrates with RS.Core.
X5 offers a versatile system with a wide range of functions for effective monitoring and device management. It minimizes downtime, automates processes, and provides complete control over the network.
Key X5 Capabilities
for ATM Network Management
Financial institutions can deploy X5 across their entire hardware fleet:
- ATMs
- Cash Deposit Machines (CDMs)
- Payment Kiosks
- Automated Parcel Lockers and other self-service devices
The system enables the integration of hardware from various manufacturers—including Diebold Nixdorf, NCR, GRG, and Hyosung—as well as Android-based POS terminals, all within a single unified interface.
Thanks to its microservices architecture, X5 is highly scalable, allowing banks to seamlessly expand their networks from dozens to thousands of devices without additional overhead.
The platform also provides real-time reporting, enabling rapid incident response and more efficient infrastructure management.
ALL DEVICES ON ONE SCREEN
The software package is compatible with a large number of devices: automated deposit machines, kiosks and self-service panels, POS terminals, parcel lockers, and more.
MANAGE CONVENIENTLY
The solution is developed using web technologies and provides access to the self-service network from anywhere in the world. As a result, its performance can be monitored by the RENOME SMART Monitoring Center, or after implementation and training, by the company itself.
ELIMINATES UNNECESSARY TRAVEL
Upon identifying a problem, Agent X5 will analyze it and send an appropriate notification. Within a few seconds, the recovery process will begin. Sometimes, it is sufficient to restart a certain module with its help. Timely notification of the relevant service that, for example, the paper or is running out, the cassette for banknotes is full, or calling a service engineer to fix complex breakdowns.
Events and indicators
02 Cassettes are full
03 Events at the terminal
Key aspects:
– Prompt identification of the problem
– Improvement of service efficiency
– Reducing the risk of loss of income due to malfunctions
– Understanding the context of the event, which contributes to better customer service
– Control and planning
File transfer
02 Downloading files from the terminal
03 Creation of directories
04 Execution of commands via file sharing
Key aspects:
– Ease of file management
– Flexibility in data organization
– Fast remote access to the necessary resources
– Fast and secure transfer of large files
– Provision of shared access
Remote control
02 Performing actions on the terminal directly
from the RS.Core workplace
Key aspects:
– Reduction of service time
– Ease of management
– Increasing the efficiency of responding to problems
– Reducing the need for physical travel, which reduces service costs
– Ability to troubleshoot remotely
Effective
time management
Minimizing the intervention of service engineers
3 STEPS TO LAUNCH
01. We conduct a presentation
At a convenient time for you.
02. We launch a pilot
We sign the necessary documents.
03. We deploy the system
Across the entire network.
Write to manager